The High Force Activity Centre sustains high quality customer service through personal accountability and professional commitment.
Customer Service Theme:
We make a difference to all our service users.
Service Values:
We provide excellent service
We will impress our customers with the quality and timeliness of our services in a pleasant and friendly manner.
We value our customers:
We will treat everyone who steps through our doors with integrity and respect.
Quality of provision:
We will measure the quality of our provision during and after every course.
The quality of customer service must be measured via an evaluation at the end of each course, your feedback will be of the greatest value so that we can ensure that we improve upon our services in the future
We will always listen:
We will listen earnestly and objectively to the needs of the customer.
Confidentiality:
We will respect confidentiality with the customer.
